The UX Research & Product Discovery Platform

Centralize your UX workflow with confidence

The user research platform to learn everything about your users, experiment and test in one place.

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Free forever plan 60 interview minutes included No credit card required

app.prepsus.io/insights

PrepsUs Unified Product Decision and User Journey Mapping Interface

Faster research-to-insight cycle

100%

Unified qualitative & quantitative data

Assumption guesswork in roadmap decisions

60 min

Free interview recording & transcription

Continuous Discovery Workflow

How PrepsUs transforms your UX discovery

Uncover authentic user needs, unify disparate feedback into prioritised opportunity maps, and validate solutions before writing code.

Step 01

Learn

Collect user feedback, conduct hybrid video interviews, and observe live product analytics without switching tools.

Step 02

Prioritise

Transform raw observations into an evidence-ranked opportunity backlog mapped directly to user journey stages.

Step 03

Ideate & Prototype

Explore concepts on interactive canvases or import Figma prototypes directly to build testable web experiences.

Step 04

Test & Repeat

Run usability tests with real users, measure adoption metrics, and iterate rapidly with verified confidence.

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Complete Research Toolkit

Learn everything about your users in one place

Every tool your product and design teams need to understand user behavior, capture feedback, and test prototypes.

User Interviews & Discovery

Quickly uncover the needs, pains, and desires users have

Conduct structured interviews, capture highlight reels, and automatically extract key pain points so your roadmap decisions are anchored in real evidence.

Automated transcription and timestamped note-taking
Shareable video highlight clips for team alignment
Direct linkage between customer quotes and opportunity tickets

Try User Research Free

PrepsUs User Interview analysis showing participant insights and quotes

Single Source of Truth

User journey maps across all experiences

Synthesize qualitative research, in-app feedback, and telemetry into a single intuitive journey map. Quickly identify what is happening across your product and why.

Single Source of Truth Journey Map Dashboard displaying customer friction and opportunity rankings

End-to-End Context

Connect individual user quotes to high-level journey drop-offs without losing the personal story.

Impact-Driven Ranking

Prioritise issues based on user frequency, emotional severity, and business risk metrics.

Cross-Functional Clarity

Give engineers, product managers, and founders a shared language backed by concrete proof.

Interactive Widget

Auto-capture data and interact with users

With this widget you automatically capture product usage and feedback, and users participate in studies (like user interviews, prototype/website testing and surveys via your website).

AND the mock web links (used in outreach)

Simulate how study participants experience direct outreach links for surveys and moderated sessions.

Mock Booking Link

Simulate the participant survey completion, automated screening, and time-slot booking flow.

Explore Booking Flow

Mock Meeting Link

Simulate a live moderated interview room with integrated prototype testing and artifact capture.

Explore Meeting Flow

Maximum Efficiency

Why forward-thinking teams choose PrepsUs

Replace 5 disconnected point tools with one cohesive discovery engine that eliminates friction and accelerates time to insight.

The Fragmented Way

Separate tools for video calls, transcribing, surveys, and Figma testing
Customer interview recordings lost in cloud folders without context
Roadmaps prioritized by internal opinions instead of user evidence
High software costs across multiple seat licenses ($500+/mo)

The PrepsUs Way

One unified platform for research, feedback, prototyping, and testing
Automated synthesis connects quotes directly to journey maps
Data-backed opportunity ranking aligns engineering and design
Generous free forever plan with 60 free interview minutes, with infinite bundle top-ups even with a free account

Got Questions?

Frequently Asked Questions

Everything you need to know about getting started with PrepsUs.

How does PrepsUs compare to other UX research tools?

Unlike single-purpose tools that only handle user interviews or basic surveys, PrepsUs centralizes qualitative user research, behavioral telemetry, continuous feedback widgets, and interactive prototype testing into a unified Single Source of Truth journey map.

Can I import my designs and prototypes from Figma?

Yes! PrepsUs offers 1-click Figma integration. You can import your artboards and frames directly into our interactive canvas builder to test flows with users and record their interactions in real time.

What is included in the Free Forever plan?

Our Free Forever plan includes full access to customer journey mapping, user feedback collection, and 60 minutes of automated interview recording and transcription with no credit card required.

How does the auto-capture widget work?

You can install our lightweight, privacy-focused snippet on your web app in under two minutes. It enables your users to submit feedback, report blockers with console telemetry, and opt into user interviews effortlessly.

Is PrepsUs compliant with WCAG accessibility and data privacy?

Yes, our web application is designed to adhere to WCAG 2.1 AA accessibility guidelines, with full keyboard navigation and high-contrast color systems. We are GDPR and LGPD compliant with rigorous data encryption standards.